General Policies

ALL SESSIONS ARE CENTRAL STANDARD TIME

Hours of Operation

Duration of Business Hours: Monday through Thursday, 0900 to 2000
Due to the necessity of the tutors, times and dates may be subject to change at the last minute.
The turnaround time for responses are between 12 and 24 hours. In peak times turnaround is 24 to 48 hours

Cancelled Session by Tutor

Client will be given email and/or text notice of cancelled session. The client will have the option of receiving a full refund or rescheduling the session at a OPEN appointment time.

Cancelled Session by Client

Client will be offered a one time rescheduling session. No refunds are given for sessions missed due to client, as this takes time away from another clients tutoring time.

*Squeeze fee $25 (applicable if the time or date you need is not listed on the schedule)

Late Policy:

It is deemed a no call, no show if the tutor waits up to fifteen minutes after the time that you are due to begin the session before leaving to go. Sending you reminders of your appointments is not something that we are responsible for doing; tho our system does send reminder emails. There is only one rescheduling date that you are permitted to use, and it must be a date that is available on the schedule. Then, there will be no rescheduling and no refunds.

Clients are required to submit relevant materials such as PowerPoints, syllabi, and exam blueprints to admin@wizardrytutoring.com prior to their session. Recording of sessions is strictly prohibited, and clients are not permitted to sell any notes or materials obtained from sessions. Cameras should only be activated during question sessions. The tutor reserves the right to terminate any session in the event of misbehavior, bullying, or other disruptive conduct. For optimal educational outcomes, clients are advised to allow sufficient time for practice questions, as attempting to cover multiple courses within a single session may compromise learning effectiveness. Missed appointment credits are only valid for 30 days. Failure to comply with these policies may result in legal repercussions.

Copyright Policy

The requirements stipulate that "an institution will provide alternatives to illicit downloading or peer-to-peer distribution of intellectual property, and that the institution must have developed and implemented written plans to effectively combat unauthorized copyrighted material." Abusing these resources might have serious repercussions. All current federal, state, and internal policies—including those that forbid the abuse, theft, or vandalism of software, data, and physical equipment.

The act of exercising one or more of the exclusive rights provided to the copyright owner under section 106 of the Copyright Act (Title 17 of the United States Code) without authorization or legal authority is known as copyright infringement. One of these rights is the ability to distribute or reproduce works protected by copyright. When it comes to file sharing, it is illegal to download or upload large portions of a work that is protected by copyright without permission.
The United States copyright law offers stiff fines for copyright violations, thereby shielding the creators of this content—typically music and film—from infringement. Clients who download and share copyrighted content without authorization are liable for the full consequences of U.S. copyright law, which includes both civil and criminal penalties.